Accessibility Policy

Accessibility Policy

1. Introduction

The Government of The Bahamas is committed to ensuring that all individuals, including persons with disabilities, have equal access to information and services provided on our official websites. This policy outlines our commitment to accessibility, compliance with international web standards, and our ongoing efforts to improve digital accessibility for all users.

2. Accessibility Standards

Our website is designed to comply with:

  • The Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as set by the World Wide Web Consortium (W3C).
  • The Bahamas Persons with Disabilities (Equal Opportunities) Act, 2014, which promotes accessibility for individuals with disabilities.
  • Best practices for inclusive digital access in government services.
3. Features for Accessibility

We strive to make our website user-friendly for individuals with disabilities by implementing the following:

  • Screen Reader Compatibility – Ensuring website content is readable by screen readers.
  • Keyboard Navigation – Allowing full website functionality without the need for a mouse.
  • Alternative Text (Alt Text) – Providing text descriptions for images and multimedia content.
  • Readable Fonts & Contrast – Using high-contrast colors and legible fonts for easy reading.
  • Closed Captions & Transcripts – Ensuring videos include subtitles or text alternatives.
  • Resizable Text – Enabling users to adjust font size without loss of content functionality.
4. Ongoing Improvements

The Government of The Bahamas is continuously improving website accessibility by:

  • Conducting regular accessibility audits and testing.
  • Addressing feedback from users regarding accessibility challenges.
  • Updating digital content and technology to align with international accessibility standards.
5. Reporting Accessibility Issues

If you experience difficulty accessing any part of this website or require assistance, please contact us:

📧 Email: support@bahamas.gov.bs 
📞 Phone: 242-604-4688

Please provide details of the issue, including the webpage URL and the type of accessibility challenge encountered.

6. Policy Updates

This Accessibility Policy may be updated periodically to reflect new accessibility standards and improvements. Any updates will be posted on this page.

The Government of The Bahamas remains dedicated to ensuring a fully accessible and inclusive digital experience for all users.

Do you have a question?

Call and speak to a Customer service agent.

242-322-4151

Need to reach us? Send us an email

Get in touch with our support team.

get in touch

Explore frequently asked questions.

ask question

We use cookies to give you the best experience. Read Privacy Policy for more details.

Okay, Thanks